Cordial Health began with a small refusal — that fifteen minutes was never enough. Nine years later, we are a full-stack mental health practice serving New York, still built around the first appointment we ever ran.
Cordial · nine years, in numbers
12k+
Patients cared for
38
Senior communities
48h
Median wait for a first visit
4.9
Average patient rating
Since 2016
Yonkers, NY
01
Room 01 · Est. 2016
955 Yonkers Avenue
Original office
Founding rule
"No fifteen-minute visits, ever."
est. 2016 — yonkers, ny
Our origin
A quieter answer to a loud system.
Our founder, Dr. Adaeze Okafor, spent a decade watching psychiatry compress into fifteen-minute windows. Patients would arrive with a lifetime of context and leave with a prescription. Families would call between visits and reach voicemail.
45 min
First-visit floor, since day one.
1:1
The prescriber answers the refill.
The best psychiatric care is not louder or faster. It is quieter, and it stays.
AODr. Adaeze Okafor · Founder, Medical Director
The journey
Nine years, one thread.
From a single office to a statewide practice — every step chosen for the patient still sitting in front of us.
2016
A quieter clinic in Yonkers.
Dr. Adaeze opens Cordial as a two-room practice, built on one rule: no fifteen-minute visits, ever.
2018
Care that follows the family.
The team expands into geriatric psychiatry, bringing evaluations to the nursing homes that patients' families already trusted.
2021
Telehealth, done unrushed.
A statewide video program launches — evenings, weekends, and Spanish-language visits included from day one.
2024
One record, every stage.
The Cordial platform ships: shared with primary care, portable to patients, quiet enough to disappear.
What we hold to
A code of care, held gently.
Four rules the practice runs on. Every process, every visit, every hire is measured against them. When something drifts, we redesign — not the value.
"Presence, before anything else."
Cordial · code of care
Four rules. Zero exceptions.
01
Presence before protocol.
A 45-minute first visit is a floor, not a favor. Clinicians read notes before you arrive.
→
02
One clinician, always.
You will not meet a new face at every refill. Continuity is a clinical outcome, not a luxury.
→
03
Evidence with warmth.
Measurement-based care, delivered like a conversation — not a checklist.
→
04
Dignity is non-negotiable.
From an 18-year-old first visit to an 88-year-old bedside consult, the standard does not shift.
→
The people
Clinicians who stay in the room.
Board-certified psychiatrists, psychiatric nurse practitioners, and licensed social workers — every one of them working from the same record and the same rules.
AO
01
Dr. Adaeze Okafor
Founder, Medical Director
Board-certified psychiatry
MR
02
Dr. Marco Rivera
Lead Psychiatrist
Geriatric + adult
PS
03
Priya Shah, PMHNP
Nurse Practitioner
Med management
JL
04
Jordan Lee, LCSW
Care Coordinator
Intake + continuity
Our footprint
Rooted in Yonkers. Present across New York.
Our office is on Yonkers Avenue. Our clinicians are on video across the state, and on-site inside 38 nursing homes and assisted-living communities — the places continuity matters most.
HIPAA-compliant, SOC 2 Type II certified.
In-network with Aetna, Cigna, UnitedHealth, Oscar, and most major NY plans.
Evening + weekend telehealth across New York State.
Spanish-language visits available, no scheduling premium.
On-site psychiatry embedded in 38 senior communities.
Records shared with primary care whenever you say so.
Cordial · service map
One clinic, one team, an entire state's worth of continuity.
1
Flagship office
38
Communities
62
NY counties
Flagship
955 Yonkers Ave
Meet the team
The first visit is where everything starts.
Forty-five unhurried minutes with a clinician who has already read your intake. In person in Yonkers, or by video across New York State.
